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Order Management FAQs
Yes, you can check out as a guest. However, creating an account allows you to track orders and view your order history.
We accept all major credit/debit cards, PayPal, and other secure payment options depending on your location.
Yes, you can enter any valid discount code on the checkout page before making payment.
At the moment, we do not offer scheduled delivery, but we’ll send updates once your order ships.
Returns, Refunds & Exchanges FAQs
We accept returns within 7 days of delivery for unused items in original packaging. Please review our return policy page for details.
Contact our support team with your order number. We'll guide you through the return process.
Yes, if the item is in stock. Contact us to start the exchange process.
Please contact us immediately with photos of the item and packaging. We'll send a replacement or issue a refund.
Warranty FAQs
To file a claim, contact our support team with:
Your order number
A clear photo or video of the issue
A brief description of the problem
We’ll review it and guide you through the next steps.
In most cases, we’ll assess the issue through photos. If necessary, we may request a return or partial return before sending a replacement.
Currently, we do not offer extended warranties, but our support team is always happy to assist even after the warranty period when possible.
The warranty does not cover:
Normal wear and tear
Accidental damage (e.g., spills, drops)
Misuse or improper care (e.g., washing non-removable parts)
Modifications or third-party repairs
Product Related FAQs
Covers on most of our products are removable and machine washable. Please refer to the specific care instructions on each product page.
Absolutely. Our products are especially popular with people who work long hours at a desk or sit for extended periods.
Yes, our portable footrests are lightweight and compact—great for office, home, or travel.
Yes! Our armrests, footrests, and pillows are designed to reduce pressure and provide targeted relief for discomfort related to sitting posture.
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Other FAQs
Our products are ergonomically designed with premium materials like memory foam and breathable covers, focusing on real comfort and real relief—backed by verified community reviews.
Yes! You can purchase digital gift cards in various amounts — perfect for friends, coworkers, or family members who could use a little extra comfort.
Absolutely. If you’re looking to outfit an office, clinic, or co-working space, contact us for bulk pricing and customization options.
